Refund and Returns Policy

At Turbo Carpet, we strive to provide you with the highest quality carpet cleaning services and customer satisfaction. If for any reason you are not completely satisfied with our services, we are here to assist you with our refund and returns policy.

1. Satisfaction Guarantee

We take pride in our work and stand by our services. If you are not satisfied with the results of our cleaning service, please contact us within [insert time frame, e.g., 7 days] of the service date. We will work with you to address any concerns and ensure your satisfaction.

2. Requesting a Refund

To request a refund, please follow these steps:

• Contact our customer service team at [Your Contact Information] within the specified time frame.
• Provide details of your concern, including your service date and a description of the issue.
• Our team will review your request and respond promptly.

3. Conditions for Refunds

Refunds will be considered under the following conditions:

• The service must have been performed as agreed and within the specified time frame.
• Concerns must be communicated to us within [insert time frame] of the service.
• A thorough assessment may be conducted to verify the issue.

4. Non-Refundable Services

Certain services may not be eligible for refunds, including:

• Services that have been completed more than [insert time frame, e.g., 30 days] prior to the refund request.
• Instances of damage caused by misuse or lack of proper care after the service has been performed.

5. Cancellation Policy

If you need to cancel or reschedule your service, please notify us at least [insert time frame, e.g., 24 hours] in advance to avoid any cancellation fees.

6. Changes to the Policy

Turbo Carpet reserves the right to update or modify this refund and returns policy at any time. Customers will be notified of any significant changes via our website or direct communication.

Contact Us

If you have any questions about our refund and returns policy, please don’t hesitate to reach out to us at [Your Contact Information]. We’re here to help!